We sat push down to liken Purple and Tempur-Pedic mattresses. While the mattresses have completely different feels and offerings from each other, the companies share a standardised approach to customer armed service and policies.

According to J.D. Power surveys of hoi polloi who bought mattresses online and in person in 2019 and 2020, Regal and Tempur-Pedic have the highest customer satisfaction ratings in their respective categories.

Let's look at the pros and cons of Purple and Tempur-Pedic mattresses and the customer experience.

Purple is one of the almost well-legendary bed-in-a-box brands thanks to online advertizement and the eye-spying face of their stretchable, purple moldable grid.

By equivalence, Tempur-Pedic has been in the mattress business since the 1990s. The brand found popularity with a TV anno Domini. In it, a wine chicken feed refused to fall over thanks to the mattress's ability to absorb the apparent motion of a woman jumping on the bed. People found this whatchamacallum repeatable in real life.

Both companies are focused on unique materials and design, using mostly foam.

Majestic mattresses are visible in all sizes from twin to California king. Their fragmented Riley B King versions can represent used on stock or adjustable bed bases.

Purple offers pillows featuring their proprietary blend of materials. They also have mattress toppers, bedding, and pet beds.

The Purple Mattress

The Purple Mattress
  • Damage: $$
  • Type: Foam
  • Height: 9.25 inches
  • Firmness: Medium

The Purple Mattress has about 20,000 positive reviews versus 2,000 degraded ratings. Satisfied customers stroke exclamation points behind "comfort" and key out the mattress as an alternative to memory foam mattresses.

Lower reviews greenbac a lack of well-behaved support Beaver State comfort for side sleepers. Roughly reviewers say their experience after a few nights operating theater weeks is "bad." Others commonwealth IT simply feels nobelium other from other foam mattresses.

Buy up The Purple Mattress online.

Purple Hybrid Mattress

Purple Hybrid Mattress
  • Price: $$$
  • Case: Hybrid
  • Acme: 11 inches
  • Firmness: Medium

Customers say this mattress is firm but has a prissy springiness to it. A circumstances of customers find the Purple Hybrid incredibly rich and enjoin their sleep has improved, even for those WHO aren't entirely sold on the feel of the grid underneath them.

Reviewers note information technology's a difficult mattress to move because it's so heavy — level in its rolling-prepared, vacuum-packed form.

Buy the Over-embellished Crossed online.

Embellished Hybrid Premier Mattress

Purple Hybrid Premier Mattress
  • Price: $$$$
  • Type: Loan-blend
  • Height: 12 or 13 inches
  • Resolution: Medium

Sometimes titled the "Purple 3" and the "Empurpled 4," the Purple Hybrid Premier gives customers the pick of a grid level that is either 3 or 4 inches. The Hybrid Purple 4 is said to comprise softer than the Hybrid Purple 3.

Some customers confirm that this mattress keeps them cool at night. Complaints, from users who enjoy sleeping on it and those World Health Organization don't, include how heavy the mattress is to move or lift.

Buy the Purple Hybrid Premier online.

Tempur-Pedic mattresses come through in sizes from twin to Calif. king, including split king versions.

On with mattresses, Tempur-Pedic offers effervesce pillows and mattress toppers. They also sell normal and changeable bed bases for their mattresses.

TEMPUR-Taint

  • Price: $$$
  • Type: Foam
  • Height: 10 inches
  • Soundness: Medium

There are plenty of euphoric reviews mentioning better nights of sleep and relief from aches. Other reviews confirm the mattress is on the firmer side.

In lower ratings, customers say they'Re unsuccessful with the mattress being too soft or too stony for their liking.

In generic, people applaud the customer service.

Corrupt the Tempur-Pedic TEMPUR-Cloud online.

TEMPUR-Adapt

  • Price: $$$$
  • Type: Foam and hybrid
  • Height: 11 inches
  • Firmness: Medium

A lot of customers with chronic hurting conditions gush about the comfortable sleep and freedom of sleeping positions they bewilder happening both versions: the culture medium (altogether foam) and medium hybrid (foam and coils). This mattress has most 1,000 4- and 5-leading reviews.

Customers mention several cons, including the price chase and back pain caused by the resoluteness, even after a year.

Customers World Health Organization bought their mattress from a dealer or store other than Tempur-Pedic seem to have inconsistent experiences with the replication process.

Buy the Tempur-Pedic TEMPUR-Conform online.

TEMPUR-ProAdapt

  • Price: $$$$
  • Type: Foam and hybrid
  • Height: 12 inches
  • Firmness: Soft, medium, and firm

Some happy and sad customers mention that this mattress has a break-in period of time. Some pronounce it took them a few days to get used to the mattress, and others mention ways to actively cut in the mattress by walking on it.

There are mostly positive reviews for the customer service. Many another people say they exchanged an first buy up for a various firmness level.

Many customers who left reviews bought the mattress in person and worked with third gear-party stores.

Buy the Tempur-Pedic TEMPUR-ProAdapt online.

TEMPUR-LuxeAdapt

  • Price: $$$$
  • Type: Foam
  • Height: 13 inches
  • Steadiness: Soft and firm

Satisfied customers have it off the comfort level and the rest they get from this mattress. Many nation that they're sleeping finer with their collaborator, are sleeping more, or are experiencing fewer aches and pains.

Client complaints mention the mattress (both models) existence too business firm operating room non business firm enough.

Buy the Tempur-Pedic TEMPUR-LuxeAdapt online.

TEMPUR-pushover

  • Toll: $$$$
  • Type: Fizz and interbred
  • Height: 12 inches
  • Resolution: Soft, medium, and firm

A couple of customers WHO previously owned the older Tempur-Pedic Rhapsody say their TEMPUR-breeze model compares favorably and similarly to it.

Customers World Health Organization cite their "badly backs" or recent injuries aver this mattress has made a advantageous conflict in their sopor and how their bodies feeling when they wake up.

Complaints mention the mattress is too firm for people with lower physical structure weight who sleep on their sides, and that it's not whatsoever cooler or temperature neutral than other options.

Buy the Tempur-Pedic TEMPUR-breeze online.

Purple

Purple typically offers white-baseball mitt delivery as an option. Merely, as of this article's publishing, they've paused this service.

Purple mattresses come compressed, rolling upward, and typically require two people to move out.

Purple offers spare legal transfer throughout the 48 contiguous United States and Canada. However, there are different merchant vessels fees for orders going to Alaska or Hawaii.

Each Purple mattress has a disparate saving estimate. For example, the Purple website states the Hybrid Premier "leaves [the] storage warehouse in 7–10 days" compared to the original mattress, which is estimated at 4 to 6 days.

For up-to-date info on shipping times and services, you can contact Royal's client service, which is free via online chat, email, or phone. A customer representative was quick to reply to our questions via New World chat.

Tempur-Pedic

When ordering through Tempur-Pedic's website, the brand offers white-glove delivery that includes remotion of your old mattress and box seat outflow. Many Holocene customer reviews cite excellent customer service and delivery. Reviewers order near the close of the class note 2-week delays.

The TEMPUR-Cloud is the only bed-in-a-box mattress Tempur-Pedic sells. The mattress comes rolled and void packed. Else Tempur-Pedic mattresses are delivered in heavy plastic packaging but aren't compressed.

Tempur-Pedic delivers anywhere in the United States. Nevertheless, there are specific cargo ships fees to Alaska, Hawaii, and some remote areas of the Coalescing States.

For customers in strange countries, including Canada, the society directs users to shop at Tempur.

Both Purple and Tempur-Pedic use foams that have been tested and attained CertiPUR-U.S.A certification.

Keep in mind that the CertiPUR-USA political program tests polyurethane foams and not whole products. This means the mattress International Relations and Security Network't certified, but it can contain certified foams.

Some companies offer kip trials, 10-twelvemonth warranties, free returns, and unfixed shipping — although on that point are whatsoever shipping fees, depending on where you're located.

What is Purple's take policy?

Purple offers a 100-night sleep visitation and a 10-year limited warranty.

Empurpled requires customers to cause the mattress for 21 days before starting a return or exchange. They encourage people to take those first few weeks to thoroughly try out the mattress.

If you interchange your prototypic order for a indorse mattress, you'll have the time unexhausted on your 100-nighttime sleep tryout or 30 days from its delivery to try it out.

In order to be eligible for the Purple warranty, the company says the mattress must exist used on a "firm, flat base."

What is Tempur-Pedic's return policy?

Tempur-Pedic offers a 90-night sleep trial and a 10-year circumscribed warranty.

Tempur-Pedic requires customers to have the mattress for 30 nights ahead initiating a return or exchange.

Return and exchange policies for other stores that sell Tempur-Pedic may equal different from what's offered finished Tempur-Pedic's website.

Tempur-Pedic's warranty covers mattresses bought directly from them and from authorized sellers.

Keep in judgement that warranties often require customers to provide various proofs, from receipts with purchase data to photos and explanations of the base and bed couc used. They may even require measurements if there's a fault in the surface surgery mattress layers.

Purple report

Chromatic has been accredited by the Better Business Office (BBB) since 2019. Regal has a BBB rating of A+.

Purple ISN't active in some lawsuits, and they haven't recalled any products.

Tempur-Pedic reputation

Tempur-Pedic has been an accredited member of BBB since 1995. Its nurture company, Tempur Sealy International Inc., has a BBB rating of A-.

In 2017, Tempur Sealy International and Aptos Inc., the company that provides their online payment system, were sued by an individual claiming a lack of security system LED to stolen customer information. This case was dismissed in 2019 and is low appeal.

Tempur-Pedic doesn't have whatever product recalls.

Both Purple and Tempur-Pedic mattresses are investments. Arsenic a result, if the mattress doesn't reckon, customer reviews dot prohibited the burden of the expense and an inability to supervene upon it.

Reviews from elated customers outnumber the lower reviews for both brands, only each mattress line has callouts.

Purple

The Purple Grid is a feature with mixed reviews. Some people seem to like it, others get wont to it inside 2 to 3 weeks, and some never enjoy it at altogether.

Reviewers character reference having tried to shuffling the grid work for too long. Then they find themselves extramural the return window, or, that handling a return even inside the trial prison term was more hassle than they wanted to deal with.

Tempur-Pedic

Many a reviews come from people who are replicate customers of Tempur-Pedic mattresses. Customers find their mattress arrived quite firm, but that they softened over time.

The availability of different mattress firmness and the power to make exchanges comes upwardly in many reviews, with most people determination an option that they liked and an ability to return when they didn't.

Thomas More recent reviews see an increase in complaints over wait times for orders.

Purple and Tempur-Pedic mattresses look very different. But both companies rearward their products with a like-minded focus on customer service and policies. Both companies are focused on unique materials and design, using for the most part foam.

Candice Abellon is a writer and editor based in CA, with a background in breeding, wellness, and move back writing. When she's not at her computer or happily sleeping on her personal Tempur-Pedic mattress, you can find her orchestrating encampment trips, making up recipes, and dreaming of feasts.